Recall: Simplified Wireless Self-balancing Scooters/hoverboards
On 2017-11-14, the Consumer Product Safety Commission (CPSC) published a recall regarding Simplified Wireless Self-balancing Scooters/hoverboards due to a potential hazard. This product sold new beginning in November 2015 for about $290 to $330.
About 900 units are involved in this Simplified Wireless scooter recall. Learn more and find out what to do if you own this product below.
This was the 8th recall of products in the Human Transporters category in 2017.
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What is the problem?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
How can I tell if I own this product?
This recall involves all iHoverspeed self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The hoverboards were sold in black, blue, red and white and have "iHoverspeed" printed on the front.
These items were sold new+ at Amazon.com, iHoverspeed.com and other online retailers from November 2015 to December 2015 for between $290 and $330.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Simplified Wireless to return their unit to receive a free UL2272-certified replacement unit.
Simplified Wireless toll-free at 833-220-1212 from 11 a.m. to 5 p.m. ET Monday through Friday or email at firstname.lastname@example.org.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Scooter?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.