On 2016-09-27, the Consumer Product Safety Commission (CPSC) published a recall regarding SmartPool due to a potential Failure to Protect hazard. This product sold new beginning in 2016 for about $70 to $80. An announcement was originally issued for this product on 0000-00-00.
Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Personal Emergency Alarms category in 2016.
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What is the problem?
The ON/OFF activation switch on the pool alarm is reversed, which can cause the alarm to fail to alert consumers if a child enters the water.
How can I tell if I own this product?
This recall includes the PE12 PoolEye submersible swimming pool alarms for aboveground pools. The submersible gray pool alarm consists of two attached components, a sensor tube with a float switch that is submerged under water and an audible sensor that is fixed to the outside of the pool. The siren has an ON/OFF activation switch. PoolEye is printed on the front of the siren. PE12 is printed on the manual and UPC code 628208165125 is printed on the product’s packaging.
These items were sold new+ at Family Leisure, Pool and Spa Depot and other authorized dealers and online at Amazon, Doheny Enterprise, Target, Walmart and other websites from June 2016 through July 2016 for between $70 and $80. The alarms were also provided at no cost as part of a pool package.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately contact SmartPool for a free replacement alarm. Always supervise children in and around water.
SmartPool toll-free at 888-560-7665 from 9 a.m. to 5 p.m. ET Monday through Friday, via email at firstname.lastname@example.org, or online at www.smartpool.com and click on PE12 Recall link on the homepage for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.