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Recalled Product

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Recall: Snowboard Boots with Boa Secondary Reels

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On 2016-02-18, the Consumer Product Safety Commission (CPSC) published a recall regarding Snowboard Boots with Boa Secondary Reels due to a potential fall hazard. This product sold new beginning in June 2015 for about $100 to $750.

About 30,000 units are involved in this snowboard recall. Learn more and find out what to do if you own this product below.

This was the 2nd recall of products in the Skiing/Snowboarding category in 2016. Since 2005, there have been approximately 20 similar recalls, involving about 300,000 product units.

Check My Snowboard  |   See Other Recalled Skiing/Snowboarding

Snowboard Boots with Boa Secondary Reels
Image of Recalled M3v2 reels 247703
Image of Recalled Snowboots 150214
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: boatechnology.com
Phone: 844-203-1297

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What is the problem?

The secondary reel can become stuck in the open position, causing the fit at the forefoot of the boot or tongue to loosen and posing a fall hazard.

How can I tell if I own this product?

This recall involves snowboard boots with the M3v2 secondary reel dials, which are used to adjust the fit at the forefoot and tongue of the boots. This recall involves all sizes and colors of the following snowboard boot brand models containing the M3v2 reel: o 32 (Binary) o Burton (Photon, Concord, Felix) o DC (Control) o DeeLuxe (Spark Summit, Vicious) o Flow (Helios Focus) o Head (Six Boa Focus) o K2 (Darko) o Ride (Fuze, Lasso, Triad, Hera, Norris) o Rome (Inferno, Memphis) o Salomon (Dialogue Focus) o Scarpa (EVO F1) If the M3v2 reel has an adhesive sticker dot on the front, then the recalled dial has already been replaced and nothing further needs to be done.

This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/56948r-eng.php

These items were sold new+ at REI and other retailers nationwide and online, including at REI.com and Backcountry.com, from June 2015 through October 2015 for between $100 to $750.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the snowboard boots and contact the retailer where the boots were purchased or Boa for a free repair kit. Free replacement reels and a repair tool will be provided with instructions. A repair video is also available at https://vimeo.com/boa/M3v2fix.

Boa Technology, Inc., toll free at 1-844-203-1297, email at info@boatechnology.com or online at www.boatechnology.com and click on "2015/16 Snowboard + Ski Boot Secondary Reel Recall" for more information. 

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Incidents & Injuries Reported as of Recall Date

The firm received two reports of incidents. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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