Recall: Snowboard boots
On 2018-07-11, the Consumer Product Safety Commission (CPSC) published a recall regarding Snowboard boots due to a potential fall hazard. This product sold new beginning in November 2016 for about $300 to $400.
About 5,000 units are involved in this The Burton snowboard recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Skiing/Snowboarding category in 2018.
Since 2005, there have been approximately 30 similar recalls,
involving about 300,000 product units.
Company Contact Information:
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The boots can release from the binding unexpectedly, posing a fall hazard to the user.
How can I tell if I own this product?
Please click here to see recall details.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.
Burton at 800-881-3138 from 8 a.m. to 6 p.m. ET Monday through Friday, email at email@example.com or online at www.burton.com and click on "Step On Heel Cleat Update" for more information.
Incidents & Injuries Reported as of Recall Date
Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Snowboard?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.