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Recalled Product

Item detail and remedy information

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Updated Recall: SolarBlend Roof Tiles

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On 2012-10-11, the Consumer Product Safety Commission (CPSC) published an updated recall regarding SolarBlend Roof Tiles due to a potential fire hazard. This product sold new beginning in October 2009 for about $15000 to $100000. It was originally recalled on 2012-02-23.

Learn more and find out what to do if you own this product below.


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SolarBlend Roof Tiles
Image of Single Recalled SolarBlend Roof Tile 814481
Image of Recalled SolarBlend Roof Tiles in a residential application 565444
Image of Recalled SolarBlend Roof Tiles as viewed from the ground 720567
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.suntech-power.com
Phone: (866)-966-6555

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The connectors between the solar roof tiles can become loose, posing a fire hazard.

How can I tell if I own this product?

SolarBlend roof tiles replace conventional roof tiles to provide solar energy to the building. This recall involves all SolarBlend roof tiles with model numbers STP050D-5/ZCB (brown), STP050D-5/ZCF (terra cotta), and STP050D-5/ZCG (gray).

These items were sold new+ at Roofing retailers and installers in Arizona, California, Colorado, Florida, Kansas and Nevada from October 2009 through March 2011. Depending on the solar energy system size, installation cost can range from $15,000 to $100,000.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

For additional information and to schedule a free inspection and repair of the solar energy systems, contact Suntech toll-free at (866)-966-6555, ext. 3 between 5 a.m. and 4 p.m. PT Monday through Friday or visit the firm's website at http://www.suntech-power.com/product-safety

For additional information and to schedule a free inspection and repair of the solar energy systems, contact Suntech toll-free at (866)-966-6555, ext. 3 between 5 a.m. and 4 p.m. PT Monday through Friday or visit the firm's website at http://www.suntech-power.com/product-safety

UPDATE 10/12/2012: Telephone number was changed.

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Incidents & Injuries Reported as of Recall Date

Suntech has received one report of one fire involving six SolarBlend roof tiles. Only the tiles were damaged and no one was injured.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Roof Tiles?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.