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Recalled Product

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Recall: SoleusAir Space Heaters

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On 2008-05-01, the Consumer Product Safety Commission (CPSC) published a recall regarding SoleusAir Space Heaters due to a potential fire & burn hazard. This product sold new beginning in December 2007 for about $65.00 to $80.00.

About 30,000 units are involved in this Soleus space heater recall. Instance(s) of fires have been reported. Learn more and find out what to do if you own this product below.

This was the 2nd recall of products in the Space Heaters category in 2008. Since 2005, there have been approximately 30 similar recalls, involving about 6 million product units.

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SoleusAir Space Heaters
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What is the problem?

The unit can overheat, posing a fire hazard to consumers.

Instance(s) of fires have been reported.

How can I tell if I own this product?

The recalled heater is a 1,500 watt, black or charcoal-colored, canister-shaped space heater with three heat settings. The unit is about 25 high x 10 in diameter (not including the wheels). The words SoleusAir 360 Micathermic Heater are printed on a label located on the front of the unit.

These items were sold new+ at QVC's televised shopping programs, its Web site, and in QVCs Studio, employee and retail stores from December 2007 through March 2008 for between $65 and $80.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the heater and unplug it. Consumers who purchased the heater through a QVC television program or QVC.com were mailed instructions on how to receive a refund. Consumers who have not received an information packet should contact QVC. Consumers who purchased the heater at a QVC store should return the heater to any QVC store to receive a full refund.

For further information, contact QVC at (800)367-9444 between 7 a.m. and 1 a.m. ET any day, or visit the firm's Web site at www.qvc.com

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Incidents & Injuries Reported as of Recall Date

The firm has received nine reports of flames inside or coming out of the heaters, and 70 additional reports of smoking, overheating, sparking, melting, and/or emitting burning odors. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.