CPSC: Specialized Bicycles with Stout Cranks
On 2018-05-09, the Consumer Product Safety Commission (CPSC) published a cpsc regarding Specialized Bicycles with Stout Cranks due to a potential Fall and Injury hazard. This product sold new for about $1400 to $1500.
About 2,000 units are involved in this Specialized bicycle recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Bikes / Bicycles & Scooters category in 2018.
Since 2005, there have been approximately 20 similar recalls,
involving about 800,000 product units.
Company Contact Information:
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What is the problem?
The driveside crankarm can disengage and cause the rider to lose control, posing fall and injury hazards.
How can I tell if I own this product?
This recall involves Specialized Fuse Comp and Fatboy SE bicycles with Stout cranks. The bikes come in Gloss Hyper/Black Clean and Satin Gloss Black/Rocket Red for Fuse Comp and Gloss Warm Charcoal/Black/Gallardo Orange and Satin Oak Green/Blac/Rocket Red for Fatboy SE. Only cranks with "STOUT" written on either crankarm and equipped with a direct-mount chainring manufactured in 2017 are affected. Cranks are manufactured in 2017 if the serial code imprinted on the inside of either crankarm starts with "17."
These items were sold new+ at Authorized Specialized Retailers nationwide for between $1,400 and $1,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled bicycles with stout cranks and contact an Authorized Specialized Retailer for instructions on how to receive a free replacement crankarm.
Authorized Specialized Retailer or Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 6 p.m. PT Monday through Friday, email email@example.com or online at www.specialized.com and click on "Safety Notices" for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Bicycle?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.