CPSC: Specialized Roubaix, Ruby, Diverge, and Sirrus Bicycles with Steerer Tube Collars
On 2019-04-11, the Consumer Product Safety Commission (CPSC) published a cpsc regarding Specialized Roubaix, Ruby, Diverge, and Sirrus Bicycles with Steerer Tube Collars due to a potential Fall and Injury hazard. This product sold new beginning in July 2016 for about $1650 to $11500.
About 60,000 units are involved in this Specialized bicycle recall. Learn more and find out what to do if you own this product below.
This was the 4th recall of products in the Bicycles, Bikes & Accessories category in 2019.
Since 2005, there have been approximately 230 similar recalls,
involving about 4 million product units.
Company Contact Information:
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What is the problem?
The bicycle's steerer tube collar can crack if exposed to corrosion resulting in sudden loss of steering control, posing fall and injury hazards to the rider.
How can I tell if I own this product?
This recall involves select Specialized Roubaix, Ruby, Diverge and Sirrus bicycles equipped with a Future Shock from the 2017 through 2019 model years. The bikes come in a variety of colors and include S-works, Pro, Expert, Comp, Elite, E5 Comp, Sport and Base models. An S-works or Specialized decal can be found on the downtube.
These items were sold new+ at Authorized Specialized Retailers nationwide from July 2016 through January 2019 for between $1,650 and $11,500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled bicycles and contact an Authorized Specialized Retailer for a free repair of the steerer tube collar.
Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 6 p.m. PT Monday through Friday, email email@example.com or online at www.specialized.com and click on "Safety Notices" or contact an Authorized Specialized Retailer for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received two reports involving cracking in the steerer tube collar. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Bicycle?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.