Recall: Stackable Mugs
On 2019-05-01, the Consumer Product Safety Commission (CPSC) published a recall regarding Stackable Mugs due to a potential Fire hazard. This product sold new beginning in January 2019 for about $15.
About 700 units are involved in this stackable mugs recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Dishes, Drinkware & Flatware category in 2019.
Since 2005, there have been approximately 30 similar recalls,
involving about 3 million product units.
Company Contact Information:
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What is the problem?
The mugs were mislabeled as microwave safe. If microwaved, the metallic print on the mug can spark, posing a fire hazard.
How can I tell if I own this product?
This recall involves DAVIDsTEA's Partner in Crime and For You Valentine's Day stackable mugs. The ceramic mugs are black or pink with metallic gold accents. "You're my partner in crime" or "I'd check my voicemail for you" are printed inside the mug on the bottom. The underside of the mugs have the following text printed: Not dishwasher safe. Microwave safe.
These items were sold new+ at DAVIDsTEA stores nationwide and online at www.davidstea.com from January 2019 through February 2019 for about $15.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled mugs and contact DAVIDsTEA for instructions to replace the mug or return the product for a full refund.
DAVIDsTEA toll-free at 855-702-3006 from 9 a.m. to 5 p.m. ET, any day of the week, email at firstname.lastname@example.org or online at www.davidstea.com and click on Contact Us for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Stackable Mugs?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.