Recall: Standard Cordlock Top-down/bottom-up Duette And Applause Honeycomb Shades; Standard Cordlock Top-down/bottom-up Hunter Douglas Pleated Shades; Hunter Douglas Brilliance Privacy View Pleated Shades And Standard Cordlock Duette And Applause Duolite Shades
On 2012-11-21, the Consumer Product Safety Commission (CPSC) published a recall regarding Standard Cordlock Top-down/bottom-up Duette And Applause Honeycomb Shades; Standard Cordlock Top-down/bottom-up Hunter Douglas Pleated Shades; Hunter Douglas Brilliance Privacy View Pleated Shades And Standard Cordlock Duette And Applause Duolite Shades due to a potential strangulation and entanglement hazard. This product sold new beginning in January 2011.
About 4,000 units are involved in this Hunter Douglas shade recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Blinds, Shades & Cords category in 2012.
Since 2005, there have been approximately 50 similar recalls,
involving about 29 million product units.
Company Contact Information:
Phone: (800) 997-2389
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What is the problem?
Some of the cords inside the breakaway cord stop were tied in a single knot which can prevent the cord stop from functioning as designed to break away. A child can become entangled in a cord loop and strangle.
Note from the CPSC: In homes where children live or visit, examine all shades and blinds to make sure there are not accessible cords on the front, side or back of the product. CPSC recommends the use of cordless window coverings in these homes.
How can I tell if I own this product?
This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.
These items were sold new+ at Hunter Douglas dealers nationwide from January 2011 through August 2012. Custom shade prices vary widely based on size, style and dealer. Retail prices for these recalled shades range from $240 up.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.
For additional information, contact Hunter Douglas at (800)997-2389 from 9 a.m. to 8 p.m. ET Monday through Friday or visit the firm's website at http://www.hunterdouglas.com/connector
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.