Recall: Step Stool
On 2012-10-25, the Consumer Product Safety Commission (CPSC) published a recall regarding Step Stool due to a potential fall hazard. This product sold new beginning in April 2012 for about $27.
About 80,000 units are involved in this Tricam step stool recall. Instance(s) of injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 3rd recall of products in the Step Stools & Footstools category in 2012.
Since 2005, there have been approximately 10 similar recalls,
involving about 2 million product units.
Company Contact Information:
Phone: (855) 336-0360
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The top step/standing platform can break, posing a fall hazard to consumers.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
The recalled products are Easy Reach by Gorilla Ladders 3-Step Pro Series step stools, model number HB3-PRO. The step stools have three plastic steps, a steel tubular frame and a plastic-molded tool holder. The model number is located on the underside of the middle step on a blue label. The label also states that the step stools are rated to support 225 lbs. Recalled step stools have a "J" stamped into the underside of the top step and/or the underside of the tool holder.
These items were sold new+ at The Home Depot from April 2012 through August 2012 for about $27.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Customers should immediately stop using the recalled step stools and contact Tricam Industries for a full refund.
Tricam Industries; toll-free (855) 336-0360, 8 a.m. to 5 p.m. CT Monday through Friday, or www.gorillaladders.net, then click on Recall for more information.
Incidents & Injuries Reported as of Recall Date
Tricam has received five reports of the standing platform breaking, one of which included a report of scrapes and abrasions to a consumer.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Step Stool?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.