Recall: Stokke Steps Bouncers
On 2019-07-25, the Consumer Product Safety Commission (CPSC) published a recall regarding Stokke Steps Bouncers due to a potential fall hazard. This product sold new beginning in February 2014 for about $200.
About 5,000 units are involved in this Stokke bouncer recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Bounce Chairs & Sitters category in 2019.
Since 2005, there have been approximately 10 similar recalls,
involving about 6 million product units.
Company Contact Information:
Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.
What is the problem?
The Stokke Steps Bouncer can detach from the Stokke Steps Chair, posing a fall hazard to the child in the Bouncer.
How can I tell if I own this product?
Please click here to see recall details.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair kit. Visit https://reclamations.stokke.com/stepsbouncer to check if the bouncer is included in the recall. Once confirmed, consumers should register on the site to receive repair instructions.Consumers can continue to use the Stokke Steps Bouncers and the Stokke Steps Chairs separately.
Stokke by email at email@example.com, toll-free at 877-978-6553 Monday through Friday 9 a.m. to 8 p.m. ET or visit www.stokke.com and click on the link for product recalls for more information.
Incidents & Injuries Reported as of Recall Date
Stokke has received one report of a consumer having difficulty attaching the Steps Bouncer to the Steps Chair. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Bouncer?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
Select image for details, including additional styles.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.