What is the problem?
These electric hair dryers are not equipped with an immersion protection plug to prevent electrocution if the hair dryer falls into water. Such electric shock protection devices are required by industry standards for all electric hand-held hair dryers.
How can I tell if I own this product?
The recall involves two models of pistol-type hair dryers: The Monica hair dryer has its model name and number, SW-117, written on the handle. It is made of black plastic and chrome, and the handle folds up. The Turbo 1200 model has model number DS-507 written on the back of the handle. The model name is written on the blower nozzle. They are green and white and green.
These items were sold new+ at Independent discount stores nationwide from April 2004 through June 2005 for between $3 and $5.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using these hair dryers, and contact Style Tronics Inc. for a full refund.
Call Style Tronics Inc. toll-free at (888)266-9272 between 10 a.m. and 5 p.m. PT Monday through Friday or visit the firm's web site at www.styletronic.net
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Phone: (888)266-9272
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.