What is the problem?
The recalled walkers can fit through a standard doorway and fail to have sufficient stair-fall protection to prevent falls down stairs. Babies using these walkers can be seriously injured or killed if they fall down stairs.
Note: This recall is being conducted voluntarily, however, in May 2010, CPSC issued a new mandatory rule on baby walkers that is effective on December 21, 2010. The walkers will be required to either: 1) be too wide to fit through a standard doorway, or 2) have features, such as a gripping mechanism, to stop the walker at the edge of a step.
How can I tell if I own this product?
The baby walkers have a plastic frame supported by four wheels and eight brake pads. The walkers were sold in blue, pink, and green with a white activity tray and patterned, vinyl seat. Item number WK110 or WK112 is printed on the side of the packaging.
These items were sold new+ at Small juvenile product stores in California, Illinois, New York and Texas from January 2007 through December 2009 for between $25 and $30.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the walkers and return them to the store where purchased for a full refund.
For additional information, contact Suntech Enterprises toll-free at (888)268-8139 between 9 a.m. and 5 p.m. PT Monday through Friday.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Phone: (888) 268-8139
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.