What is the problem?
In some cases, when the vacuum cleaner is left in the on position, the rotor can lock up and cause the unit to overheat. This poses a smoke and fire hazard.
How can I tell if I own this product?
The recalled Sweep+Vac by Swiffer is a battery-operated, upright vacuum cleaner used to vacuum floors. The vacuum cleaner stands about 4-feet-tall and has a green base and silver pole. The name Swiffer is printed across the front of the base in white letters. UPC numbers included in this recall are 37000-46522 and 37000-02553. The UPC numbers are printed on the product's packaging. No other Swiffer products are involved.
These items were sold new+ at Retail and grocery stores nationwide from September 2004 through November 2004 for about $30.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the product immediately and disconnect the Sweep+Vac by removing the top section of the pole. To disconnect the vacuum cleaner, press the small green button on the pole, about 12 inches below the handle, then pull the handle straight out. This eliminates any possibility of the unit overheating. Consumers should contact Procter & Gamble for more information on returning the product to receive a free replacement coupon. Disassembly Instructions (pdf).
Consumers should contact (800)395-5594 daily between 9 a.m. and 6 p.m. ET or visit www.swiffer.com to receive shipping materials to return the Sweep+Vac unit to Procter & Gamble and receive a free replacement coupon.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.swiffer.com
Company Phone: (800) 395-5594
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.