Recall: Sweet Heat Hair Dryers
On 2015-04-21, the Consumer Product Safety Commission (CPSC) published a recall regarding Sweet Heat Hair Dryers due to a potential electrocution hazard. This product sold new beginning in May 2013 for about $100.
About 3,000 units are involved in this AG Professional Hair Care Products hair dryer recall. Learn more and find out what to do if you own this product below.
This is the 1st recall of products in the Hair Dryers category in 2015.
Company Contact Information:
Phone: (866) 924-4247
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What is the problem?
The hair dryers do not have an immersion protection device, which guards against electrocution or shock if the dryer is immersed in water.
How can I tell if I own this product?
This recall involves Sweet Heat handheld hair dryers. The hair dryers are white and have the words "Sweet Heat" printed in black near the blower nozzle. "AG Hair" is printed in grey and black on the back of the blower nozzle, above the handle.
These items were sold new+ at ULTA Beauty and other beauty supply stores and hair salons nationwide from May 2013 through March 2015 for about $100.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately unplug and stop using the recalled hair dryers and contact AG Hair to request a pre-paid mailing label and packaging in order to return the hair dryer for a full refund.
AG Hair toll-free at (866) 924-4247 from 11:30 a.m. to 7 p.m. ET, Monday through Friday, by email at email@example.com, or online at www.aghair.com and click on "Recall Notice" for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Hair Dryer?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.