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Recalled Product

Item detail and remedy information

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Recall: SwissStop EXOTherm Cycling Disc Brake Pads

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On 2018-03-13, the Consumer Product Safety Commission (CPSC) published a recall regarding SwissStop EXOTherm Cycling Disc Brake Pads due to a potential Fall hazard. This product sold new beginning in October 2015 for about $40 to $50.

About 800 units are involved in this brake recall. Learn more and find out what to do if you own this product below.

This was the 3rd recall of products in the Bicycles, Bikes & Accessories category in 2018. Since 2005, there have been approximately 220 similar recalls, involving about 4 million product units.

Check My Brake  |   See Other Recalled Bicycles, Bikes & Accessories

SwissStop EXOTherm Cycling Disc Brake Pads
Image of Recalled SwissStop EXOTherm disc brake pads 856025
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: helvetiasports.com
Phone: 866-358-5218

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What is the problem?

The brake pads can separate from the backplate, posing a fall hazard to the user.

How can I tell if I own this product?

This recall involves SwissStop EXOTherm cycling disc brake pads sold separately as aftermarket spare parts. Only disc pads with models listed below are included in the recall:

SwissStop EXOTherm Disc 25 SwissStop EXOTherm Disc 30
SwissStop EXOTherm Disc 26 SwissStop EXOTherm Disc 31
SwissStop EXOTherm Disc 27 SwissStop EXOTherm Disc 32
SwissStop EXOTherm Disc 28 SwissStop EXOTherm Disc 34


The model numbers are listed on the product's original packaging. The recalled disc brake pads were sold for certain bicycle brake systems. A full list of these brake systems can be viewed on the firm's site at: http://www.swissstop.ch/brakepads/discbrakes/.

These items were sold new+ at Various cycling shops nationwide from October 2015 through June 2017 for between $40 and $50.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should return the recalled brake pads to the store where purchased for full refund.

Helvetia Sports toll-free at 866-358-5218 between 8:30 a.m. and 5 p.m. ET Monday through Friday, email at steve@helvetiasports.com or online at www.helvetiasports.com for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received two reports of the brake pads separating from the backplate. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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