Recalled Product

E-Z-Go TXT Golf Cars and Cushman Shuttle Vehicles

On 2011-12-14, the Consumer Product Safety Commission (CPSC) published a recall regarding E-Z-Go TXT Golf Cars and Cushman Shuttle Vehicles due to a potential crash hazard. This product sold new beginning in February 2011 for about $6650 to $10650.

About 10,000 units are involved in this Textron golf cart recall.
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This was the 3rd recall of products in the Golf & Hospitality Carts category in 2011. Since 2005, there have been approximately 10 similar recalls, involving about 200,000 product units. See other recently recalled Golf & Hospitality Carts.

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What is the problem?

The threaded end of the rack rod ball joint can break and the ball joint can become displaced, causing the driver to lose steering control. This can result in a crash.

How can I tell if I own this product?

The recalled vehicles are gas- and electric-powered, four-wheeled vehicles with bench seats for the driver and passengers. The following models are included:

The brand and model names are printed on the side and front panels of the vehicles. Serial numbers are printed on a plate or label located on the exterior of the vehicle below the driver's seat.

Note: Utility Vehicles with the same hazard were also recalled by this company on the same day.

These items were sold new⁺ at E-Z-GO dealers nationwide from February 2011 through July 2011 for between $6,650 and $10,650.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled vehicles and contact E-Z-GO or an authorized dealer for a free repair. E-Z-GO and E-Z-GO dealers are contacting known owners.

For additional information, contact E-Z-GO toll-free at (800)774-3946 between 8 a.m. and 5 p.m. ET or visit the firm's website at www.ezgo.com

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⁺WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.