Recall: Teavana Flip Tumblers
On 2017-04-11, the Consumer Product Safety Commission (CPSC) published a recall regarding Teavana Flip Tumblers due to a potential burn hazard. This product sold new beginning in October 2016 for about $40.
About 20,000 units are involved in this Starbucks tumbler recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Dishes, Drinkware & Flatware category in 2017.
Since 2005, there have been approximately 20 similar recalls,
involving about 2 million product units.
Company Contact Information:
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What is the problem?
The flip tumblers can leak hot liquid, posing a burn hazard.
How can I tell if I own this product?
This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana" is printed on the side of the tumbler.
These items were sold new+ at Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled flip tumblers and return them to a Teavana store location (except for two stores: Columbia Mall, Columbia, Maryland and Dallas Fort-Worth Airport, Texas) or contact Teavana for a mailer label to get a refund in the form of $45 Teavana store credit.
Teavana toll-free at 877-832-8262 from 5:30 a.m. to 5 p.m. PT Monday through Friday and 7 a.m. to 3 p.m. PT on Saturday or online at www.Teavana.com and click on "Recall Information" at the bottom of the page and then select "Teavana Flip Tumbler" for more information.
Incidents & Injuries Reported as of Recall Date
Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer's abdomen.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Tumbler?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.