What is the problem?
The recalled products have been incorrectly labeled as having a higher occupant capacity than is safe. Operating the vehicle with additional occupants creates an injury or death hazard.
How can I tell if I own this product?
The recalled vehicles are model year 2012 Kawasaki four-wheel recreational off-highway vehicles with side-by-side seating for two people, automobile style controls, with model types Teryx 750 FI 4x4, Teryx 750 FI 4x4 LE, Teryx 750 FI 750 4x4 LE SGE and Teryx 750 FI 4x4 Sport. The model type is printed on the hood of the vehicles. The recalled vehicles are available in the solid colors green, red, grey, silver, black and camouflage (khaki).
These items were sold new+ at Kawasaki dealers nationwide from August 2011 through March 2012 for between $10,600 and $12,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers will receive a replacement glove compartment cover stating the correct occupant capacity in the mail. They can install it themselves with included instructions or contact their Kawasaki dealer to schedule a free installation.
For more information, contact Kawasaki between 8 a.m. through 5 p.m. Monday through Friday toll-free at (866)802-9381 or visit the firm's website at www.kawasaki.com. Kawasaki is contacting its customers directly.
UPDATE 05/01/2012: The telephone number was changed by the CPSC.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
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Company Website: www.kawasaki.com
Company Phone: (800) 954-7228
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.