Recalled Product

The Shade Store Roman Shades

On 2011-06-30, the Consumer Product Safety Commission (CPSC) published a recall regarding The Shade Store Roman Shades due to a potential strangulation hazard. This product sold new beginning in February 2006 for about $120 to $355.

About 50,000 units are involved in this The Shade Store roman shades recall.
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This was the 2nd recall of products in the Blinds, Shades & Cords category in 2011. Since 2005, there have been approximately 40 similar recalls, involving about 28 million product units. See other recently recalled Blinds, Shades & Cords.

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What is the problem?

Strangulations can occur when a child places his/her neck between the exposed inner cord and the fabric on the backside of the blind or when a child pulls the cord out and wraps it around his/her neck.

How can I tell if I own this product?

This recall involves custom-made Roman shades. The shades were made out of fabric and of woven wood. The shades do not have any permanent markings.

These items were sold new⁺ at Five showroom locations and online at www.theshadestore.com from February 2006 through March 2011 for between $120 and $355 per shade.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled shades and call the Window Covering Safety Council (WCSC) for a free repair kit toll-free at (800)506-4636 anytime or visit www.windowcoverings.org. The Shade Store is contacting all known customers.

For more information, contact The Shade Store toll-free at (800)754-1455 or by e-mail at help@theshadestore.com

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⁺WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.