Recall: Top-Mount Refrigerators
On 2018-10-25, the Consumer Product Safety Commission (CPSC) published a recall regarding Top-Mount Refrigerators due to a potential Fire hazard. This product sold new beginning in September 2014 for about $400 to $500.
About 100,000 units are involved in this refrigerator recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Refrigerators & Freezers category in 2018.
Since 2005, there have been approximately 10 similar recalls,
involving about 2 million product units.
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What is the problem?
An electrical component in the refrigerator can short circuit, posing a fire hazard.
How can I tell if I own this product?
This recall involves the Haier models HA10TG31 with 10.1 cubic foot capacity. They measure about five feet high and two feet wide. The Haier logo is affixed on the refrigerator door. Only the following models and serial numbers are included in this recall. Model and serial numbers can be found on the rating plate on the back of the refrigerator's rear panel.
|Model Number||Serial Number Range
(Any units with below two-digit XX combination after the second
"BL" in the serial number, e.g.,
|XX = E9, EA, EB, EC, F1, F2, F3, F4, F5, F6, F7, F8, F9,
FA, FB, FC, G1, G2, G3, G4, G5, G6, G7, G8, G9, GA
These items were sold new+ at Lowes stores nationwide and independent retailers from September 2014 through September 2018 for between $400 and $500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should unplug and immediately stop using the recalled refrigerators and visit Haier America's website to schedule a free in-home repair or to receive a refund in the form of a $150 rebate toward the purchase of a qualified new Haier brand refrigerator.
Haier America toll-free at 888-364-2989 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.haierappliances.com and click on Recall Information for more information.
Incidents & Injuries Reported as of Recall Date
Haier America has received three reports of smoke, fire and associated property damage. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Refrigerator?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.