Recall: Trane XB300 and American Standard Silver SI Air Conditioning Systems
On 2014-06-24, the Consumer Product Safety Commission (CPSC) published a recall regarding Trane XB300 and American Standard Silver SI Air Conditioning Systems due to a potential shock hazard. This product sold new beginning in February 2010 for about $890 to $1000.
About 100,000 units are involved in this Trane air conditioning system recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Central Heating & Cooling Units category in 2014.
Since 2005, there have been approximately 10 similar recalls,
involving about 500,000 product units.
Company Contact Information:
Phone: (888) 731-7561
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What is the problem?
The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.
How can I tell if I own this product?
This recall involves 37 models of Trane XB300 and American Standard brand Silver SI split system outdoor cooling units. The units are gray and have a black grated front. The units were sold in two sizes: 25.5 inches deep by 23.5 inches wide by 28.83 inches tall and 28.83 inches deep by 28.48 inches wide by 29.28 inches tall. The Trane or American Standard logo is affixed to the front and model numbers are printed on the silver nameplate on the back of the unit. Models included in the recall are:
*15th digit present on actual units is not represented on this list.
These items were sold new+ at Trane and American Standard independent distributors and dealers nationwide from February 2010 to March 2014 for between $890 and $1,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.
Trane toll-free at (888) 731-7561 from 6 a.m. to 11 p.m. CT Monday through Saturday, 7 a.m. to 11 p.m. CT Sunday, or online at www.trane.com/residential and click on "XB300 Product Recall" for more information. Consumers can also log onto www.americanstandardair.com/residential and click on "XB300 Product Recall" for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.