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Recalled Product

Item detail and remedy information

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Recall: Turbo Tiger Power Washer

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On 2004-07-15, the Consumer Product Safety Commission (CPSC) published a recall regarding Turbo Tiger Power Washer due to a potential electric shock hazard. This product sold new beginning in June 2002 for about $190.00.

About 1,000 units are involved in this Tristar pressure washer recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Pressure Washers category in 2004.

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Turbo Tiger Power Washer
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What is the problem?

These electric pressure washers do not have a ground fault circuit interrupter (GFCI) on the power cord, which poses a serious electrocution hazard if the unit comes into contact with water.

How can I tell if I own this product?

The recalled electric pressure washers are yellow with a black three-prong power cord. A label on the front reads Turbo Tiger Power Washer .

These items were sold new+ at Tristar Products Inc. through direct-response television commercials shown nationwide, as well as on Tristar's Web site www.tvinventions.com. They were sold between June 2002 and June 2003 for about $190, including shipping and handling. Turbo Tiger units sold through The Home Shopping Network or other sources that already have a GFCI at the end of the power cord are not included in this recall.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should stop using the electric pressure washers immediately. Tristar will send consumers a portable GFCI that can be attached to the end of the power cord, which will provide consumers with shock protection. If you purchased your pressure washer from a pre- recorded television commercial or www.tvinventions.com and you have not received the portable GFCI, please contact Tristar to receive a GFCI.

Call Tristar customer service at 973-287-5100 between 9:00 a.m. and 7:00 p.m. ET Monday through Friday and between 9:00 a.m. and 5:00 p.m. Saturday. Consumers can also e-mail the firm at help@productsontv.tv

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Incidents & Injuries Reported as of Recall Date

None

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.