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Home > Recalled Products > Computers & Electronics > TV, Audio & Video > Televisions & TV Mounts > VIZIO E-Series 39-inch and 42-inch Televisions

Recall: VIZIO E-Series 39-inch and 42-inch Televisions

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On 2014-08-06, the Consumer Product Safety Commission (CPSC) published a recall regarding VIZIO E-Series 39-inch and 42-inch Televisions due to a potential Injury hazard. This product sold new beginning in December 2013 for about $370 to $450.

About 200,000 units are involved in this AmTRAN Technology Company television recall. Learn more and find out what to do if you own this product below.

This was the 4th recall of products in the Televisions & TV Mounts category in 2014. Since 2005, there have been approximately 10 similar recalls, involving about 1 million product units.

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VIZIO E-Series 39-inch and 42-inch Televisions
Image of Recalled VIZIO E-Series Television Front 976435
Image of Recalled VIZIO E-Series Television Back 416617
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: vizio.com
Phone: (855) 472-7450

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The stand assembly can fail and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.

How can I tell if I own this product?

This recall involves Vizio E-series 39- and 42-inch Full-Array LED flat panel televisions. The flat panel televisions are black with "VIZIO" printed in the lower right corner of the television front and the VIZIO logo in the center of the back. The following model and serial numbers are included in the recall:

Size Model Serial Number
39 Inch Model No. E390-B0 LAE 8PSBP 4600517 to LAE 8PSBP 4701297 LAE APSBP 400001 to LAE APSBP 4501376 LAQ 8PSBP 5000001 to LAQ 8PSBQ 0804968 LAQ APSBP 4400181 to LAQ APSBQ 2201656 LAT 8PSBP 4801682 to LAT 8PSBP 5008235 LAT APSBP 4800026 to LAT APSBQ 1701656 LAU 8PSBP 4600301 to LAU 8PSBP 5100030 LAU APSBP 4400001 to LAU APSBQ 1100020
Smart TV Model No. E390i-B0 LAE 8PSAP 4600217 to LAE 8PSAP 4800364 LAE APSAP 4300237 to LAE APSAP 4401296 LAQ 8PSAQ 1500001 to LAQ 8PSAQ 1505973 LAQ APSAP 4401657 to LAQ APSAQ 2401656 LAT APSAQ 0300001 to LAT APSAQ 1701656 LAU 8PSAP 4600001 to LAU 8PSAP 4600216 LAU APSAP 4300001 to LAU APSAP 4300216
42 Inch Smart TV Model No. E420i-B0 LAQ APTAP 5200001 to LAQ APTAQ 2107039 LAU APTAP 5000001 to LAU APTAQ 2408327
Model and serial numbers are printed on a label on the back of the television.

These items were sold new+ at Best Buy, Meijer, Target, Walmart and other retail stores nationwide , online at Amazon.com, Costco.com, Meijer.com, Sams.com and other internet retailers from December 2013 through June 2014 for between $370 and $450.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers using the stand assembly should immediately detach the stand, place the television in a safe location and contact VIZIO for a replacement stand assembly. Consumers with wall-mounted televisions should request the replacement stand assembly in case the stand is needed for future use.

VIZIO toll-free at (855) 472-7450 from 7 a.m. to 7 p.m. CT Monday through Friday, 9 a.m. to 6 p.m. CT Saturday and Sunday. Consumers can also visit the firm's website www.vizio.com and click on "Safety Notice" for more information.

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Incidents & Injuries Reported as of Recall Date

VIZIO has received 51 reports of the recalled televisions tipping over. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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