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Home > Recalled Products > Home & Garden > Fireplaces > Fireplaces > Valor H5 Gas Fireplaces

Recall: Valor H5 Gas Fireplaces

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On 2018-12-20, the Consumer Product Safety Commission (CPSC) published a recall regarding Valor H5 Gas Fireplaces due to a potential Burn hazard. This product sold new beginning in June 2014 for about $5500.

About 1,000 units are involved in this gas fireplace recall. Learn more and find out what to do if you own this product below.

This was the 2nd recall of products in the Fireplaces category in 2018. Since 2005, there have been approximately 20 similar recalls, involving about 900,000 product units.

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Valor H5 Gas Fireplaces
Image of Recalled Location of the rating sheet with the model number and serial number 402991
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: valorfireplaces.com
Phone: 866-420-3360

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What is the problem?

The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.

How can I tell if I own this product?

This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim.

Model Number Product Name Serial Number Range
1100 Natural Gas Valor H5 Gas Fireplace 1100N10000 - 1100N12173
1100 Propane Gas Valor H5 Gas Fireplace 1100P20000 - 1100P21132
1150 Natural Gas Valor H5 Gas Fireplace 1150N10000 - 1150N11448
1150 Propane Gas Valor H5 Gas Fireplace 1150P20000 - 1150P20822

These items were sold new+ at Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.

Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on "H5 Recall Notice" for more information.

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Incidents & Injuries Reported as of Recall Date

Miles Industries has received one report of mantle charring. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Gas Fireplace?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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