Recall: Vecaro LifeStyle Self-balancing Scooters/hoverboards
On 2017-03-23, the Consumer Product Safety Commission (CPSC) published a recall regarding Vecaro LifeStyle Self-balancing Scooters/hoverboards due to a potential hazard. This product sold new beginning in November 2015 for about $300 to $400.
About 500 units are involved in this scooter recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Other Sports Equipment category in 2017.
Since 2005, there have been approximately 30 similar recalls,
involving about 1 million product units.
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What is the problem?
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.
How can I tell if I own this product?
This recall involves the Vecaro brand Glide65, Drift8, and Trek10 self-balancing scooter, commonly referred to as hoverboards. Hoverboards have one wheel at each end of a platform and are powered by lithium-ion battery packs. The boards have "Vecaro" printed on the front outer casing and come in black, white, red, blue, metallic gold, metallic silver, graffiti white print, and red flame print. The model number is on the right for both the Glide65 and Drift8. The Trek10 model number is on top of the board.
These items were sold new+ at The Audio Shop and Stereo Zone in California and online at VecaroLifeStyle.com from November 2015 through November 2016 for between $300 and $400.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using these recalled scooters/hoverboards and contact Vecaro to return their unit to receive a free repair or a credit toward the purchase of a UL 2272 certified Vecaro Glide or Glide-X.
Vecaro toll-free at 855-637-4061 from 9 a.m. to 5 p.m. PT Monday through Friday or online at www.VecaroLifeStyle.com and click on Recall Notice at the bottom of the page for more information.
Incidents & Injuries Reported as of Recall Date
Vecaro has received three reported incidents of hoverboards smoking. No injuries or property damage have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Scooter?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.