What is the problem?
The motor in the air exchangers can overheat, posing a fire hazard to consumers.
Instance(s) of fires, property damage have been reported.
How can I tell if I own this product?
This recall involves air exchangers sold under different brands that are used to circulate air in and out of the home. The metal air exchangers are painted blue or grey. Air exchangers included in the recall were manufactured from 1996 through 2001 and have brand and model information printed on the unit's rating plate or on the side of the unit. The following brand names and model numbers are included in the recall:
|Venmar||EA 20XXX, 41005, Air Exchanger|
|Guardian by Broan||AE60|
These items were sold new+ at Heating, plumbing and building supply distributors nationwide from January 1996 through December 2001 for between $350 and $850.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately turn off and stop using their air exchangers. Consumers should contact Venmar Ventilation to request a free inspection and repair by a Venmar field technician.
For additional information, contact the Venmar Ventilation toll-free at (866)441-4645 between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.venmar.ca
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
All Available Images
Company Website: www.venmar.ca
Company Phone: (866) 441-4645
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 13 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.