Recall: Vertical roasters
On 2015-10-14, the Consumer Product Safety Commission (CPSC) published a recall regarding Vertical roasters due to a potential burn and laceration hazard. This product sold new beginning in April 2014 for about $35 to $50.
About 4,000 units are involved in this TCC Cooking Company pan recall. Learn more and find out what to do if you own this product below.
This is the 3rd recall of products in the Cookers, Steamers & Fryers category in 2015.
Since 2005, there have been approximately 20 similar recalls,
involving about 2 million product units.
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What is the problem?
The vertical roasters can break or shatter, posing burn and laceration hazards.
How can I tell if I own this product?
This recall involves CHEFS-branded flameproof ceramic vertical roasters. The black roasters consist of a round roasting pan with handles and a removable insert. The roasting pan measures 11.75 in diameter on the inside and 2.5 inches high and the removable insert measures 7.5 inches in diameter at the base and 4.5 inches high. The underside of the handles are slightly recessed for grip. The CHEFS logo is at the center of the rimmed base.
These items were sold new+ at Chefscatalog.com, Cooking.com, Target.com and other online retailers from April 2014 through May 2015 for between $35 and $50.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled roasters. Consumers who purchased the roaster through Target.com should return the product to any Target store for a full refund. All other consumers should discard the product and contact TCC Cooking Company to receive a gift card equal to the purchase price.
TCC Cooking Company at 800-338-3232 from 8 a.m. to 5 p.m. MT Monday through Friday, or online at www.chefscatalog.com and click on the Product Recalls link under the Need Help section. Consumers can also write to the firm at CHEFS Customer Care, 5070 Centennial Boulevard, Colorado Springs, CO 80919. Consumers can contact Target at 800-440-0680 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.target.com and click on the Product Recalls link at the bottom of the homepage under the Help section or click on the Product Recalls tab on Target's Facebook page for more information.
Incidents & Injuries Reported as of Recall Date
TCC Cooking Company has received 25 reports of the roasters breaking or shattering. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Pan?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.