Expanded recall: Viking Built-in Refrigerators With Bottom Freezers
On 2013-07-25, the Consumer Product Safety Commission (CPSC) published an expanded recall regarding Viking Built-in Refrigerators With Bottom Freezers due to a potential injury hazard. This product sold new beginning in November 2005 for about $5100 to $7700. It was originally recalled on 2009-06-16.
About 30,000 units are involved in this Viking refrigerator recall. Instance(s) of severe injuries, property damage have been reported. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Refrigerators & Freezers category in 2013.
Since 2005, there have been approximately 10 similar recalls,
involving about 2 million product units.
Company Contact Information:
Phone: (877) 546-0136
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What is the problem?
The refrigerator's doors can detach, posing an injury hazard to consumers.
Instance(s) of severe injuries, property damage have been reported.
How can I tell if I own this product?
This recall involves Viking built-in 36-inch wide refrigerators with bottom freezers with models and serial numbers/date codes listed below. The model and serial numbers are located on the ceiling of the interior of the refrigerators. The first six numbers in the serial number range are the manufacture date of the unit in (mm)(dd)(yy).
|Model numbers starting with:||Serial number/Date codes starting with:|
|DDBB363, DDBB536, DTBB363, DFBB363, DFBB536, FDBB5361||110105 - 081012|
|VCBB363, VCBB536, VCBB5361, VIBB363, VIBB536||110105 - 080512|
Note: This is an expanded recall. Viking refrigerators were previously recalled in 2009.
These items were sold new+ at Appliance and specialty stores nationwide from November 2005 through October 2012 for between $5,100 and $7,700.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact Viking immediately to schedule a free in-home repair. Consumers should stop using the recalled refrigerators if the door does not appear to be sealed properly, the door is sagging or it fails to open or close normally. If the door is working properly, consumers can continue to use the refrigerator until it has been repaired.
Viking toll-free at (877)546-0136 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information.
Incidents & Injuries Reported as of Recall Date
Viking has received 39 reports of falling refrigerator doors, including 12 reports of injuries involving a fracture, bruises, strains and cuts, and 25 reports of minor property damage. The 39 new reports are in addition to 57 reports in the previous recall of doors detaching, including four reports of injuries involving bruises, broken toes/fingers, and strains.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.