Recall: Viking Built-in Side-by-side Refrigerator Freezers with In-door Dispensers
On 2013-11-19, the Consumer Product Safety Commission (CPSC) published a recall regarding Viking Built-in Side-by-side Refrigerator Freezers with In-door Dispensers due to a potential fire hazard. This product sold new beginning in November 2012 for about $5400 to $6400.
About 800 units are involved in this Viking refrigerator recall. Instance(s) of fires have been reported. Learn more and find out what to do if you own this product below.
This was the 3rd recall of products in the Refrigerators & Freezers category in 2013.
Since 2005, there have been approximately 10 similar recalls,
involving about 2 million product units.
Company Contact Information:
Phone: (877) 266-1086
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What is the problem?
Electrical connectors in the refrigerator freezer wiring harness can overheat, posing a fire hazard.
Instance(s) of fires have been reported.
How can I tell if I own this product?
This recall involves Viking 42-inch and 48-inch built-in side-by-side refrigerator freezers with in-door water and ice dispensers. The recalled refrigerator freezers come in a variety of colors, stainless steel or a custom finish. They were manufactured between October 2012 and May 2013 and have the model numbers listed below. The first six numbers in the serial number are the manufacture date of the unit in MM/DD/YY format. Both sizes of refrigerator freezers have a serial number/date code range from 101712 through 052913. The model and serial numbers are located inside the refrigerators on a label on the ceiling behind the light housing.
|Size||Model Numbers begin with||Color/Finish|
These items were sold new+ at Appliance and specialty stores nationwide from November 2012 through May 2013 for between $5,400 and $6,400.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately turn off and unplug the recalled refrigerator freezers and contact Viking to schedule a free, in-home repair.
Viking toll-free at (877) 266-1086 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.vikingrange.com and click on Safety Recall Information on the bottom right side of the page.
Incidents & Injuries Reported as of Recall Date
Viking has received 27 reports of electrical shorts and four fires. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Refrigerator?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.