Recall: Viking Dishwashers
On 2012-04-10, the Consumer Product Safety Commission (CPSC) published a recall regarding Viking Dishwashers due to a potential fire hazard. This product sold new beginning in June 2010 for about $1425 to $2000.
About 2,000 units are involved in this Viking dishwasher recall. Instance(s) of fires, property damage have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Dishwashers category in 2012. Since 2005, there have been approximately 10 similar recalls, involving about 9 million product units. See other recalled Dishwashers.
Company Contact Information:
Phone: (800) 241-7239
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What is the problem?
An electrical component in the dishwasher can overheat, posing a fire hazard.
Instance(s) of fires, property damage have been reported.
How can I tell if I own this product?
The recall includes Viking 24" Professional, Designer and Custom Panel dishwashers manufactured between May and September 2010. They were sold in black, white and 24 other custom colors, stainless steel and with custom wood panels. The name "Viking" appears on the control panel at the top of the door. The model and serial number are located on the identification plate mounted on the inside on the left side of the dishwasher door opening. The first six numbers in the serial number are the manufacture date in mmddyy format, e.g., serial number 052610 was manufactured on May 26, 2010. Model and manufacture dates included on this recall are:
|Date Codes - first six digits|
of serial number:
|052610 through 091510|
* Model numbers ending with an E are not included on the recall.
These items were sold new+ at Appliance and specialty retail stores nationwide from June 2010 through March 2012 for between $1,425 and $2,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled dishwashers and contact Viking's hotline for a free in-home repair.
For additional information, contact Viking toll-free at (800)241-7239 from 8 a.m. to 5 p.m. ET, Monday through Friday or visit Viking's website at www.vikingrange.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
Own a Different Dishwasher?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.