Recall: Viking Range Gas Ranges
On 2015-05-21, the Consumer Product Safety Commission (CPSC) published a recall regarding Viking Range Gas Ranges due to a potential burn hazard. This product sold new beginning in July 2007 for about $4000 to $13000.
About 50,000 units are involved in this Viking viking range recall. Instance(s) of injuries, property damage have been reported. Learn more and find out what to do if you own this product below.
This is the 4th recall of products in the Ovens & Ranges / Stoves category in 2015.
Since 2005, there have been approximately 20 similar recalls,
involving about 1 million product units.
Company Contact Information:
Phone: (877) 929-2581
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What is the problem?
The ranges' ovens can turn on by themselves, posing a burn hazard to consumers.
Instance(s) of injuries, property damage have been reported.
How can I tell if I own this product?
This recall involves Viking Range freestanding gas ranges sold in stainless steel, black, white and 21 different colors and finishes. The ranges were sold in various surface configurations: All burners or burners with griddle and/or grill. The ranges are about 36 inches tall to the top of the side trim, 30, 36, 48 or 60 inches wide and 24.5 inches deep to the end of the side panel. The model and serial numbers can be found on a label in one of three locations: On the bottom of the control panel above the door, on the front of the oven cavity below the control panel, or on the inside of the left side panel; which can be seen by removing the left front grate and burner bowl. Consumers should only search for the model and serial number when the range is not hot. Model and serial numbers beginning with the following are included in this recall:
|Model Numbers||Serial Numbers|
|VGCC530||From 040108 through 010313|
|VGCC536||From 110108 through 010913|
|VGCC548||From 020109 through 010913|
|VGCC560||From 050111 through 010313|
|VGSC530||From 063008 through 063014|
|VGSC536||From 113008 through 063014|
|VGSC548||From 030109 through 063014|
This product was also recalled in Canada. Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/53433r-eng.php
These items were sold new+ at ABT, Ferguson, Morrison, Pacific Sales, PC Richard & Son and other stores nationwide from July 2007 through June 2014 for between $4,000 and $13,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately contact Viking Range to schedule a free in-home repair. While waiting for a free repair, consumers can contact Viking Range for steps to avoid a burn injury.
Viking Range toll-free at (877) 929-2581, from 8 a.m. to 5 p.m. ET Monday through Friday or www.vikingrange.com and click on Safety Recall Information at the bottom right of the homepage for more information.
Incidents & Injuries Reported as of Recall Date
Viking Range has received 75 reports of gas ranges turning on by themselves, including three reports of burns and four reports of property damage claims, with one claim resulting in a payment of $850.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Viking Range?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.