Recall: Vitodens Boilers
On 2019-04-25, the Consumer Product Safety Commission (CPSC) published a recall regarding Vitodens Boilers due to a potential Poisoning hazard. This product sold new beginning in September 2014 for about $2700 to $4200.
About 3,000 units are involved in this boiler recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Boilers category in 2019.
Since 2005, there have been approximately 20 similar recalls,
involving about 100,000 product units.
Company Contact Information:
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What is the problem?
The boiler heat exchanger back plate can corrode and leak flue gases, allowing the boiler to emit excessive amounts of carbon monoxide, posing a CO poisoning hazard to consumers.
How can I tell if I own this product?
This recall involves the Vitodens 200-W and Vitodens 222-F series boilers used for space or domestic water heating. There are five affected models in a specific serial number range. The Vitodens 200-W is a wall hung unit, housed in a white metal box about 38 inches high and 18 inches wide. The Vitodens 222-F is a floor mounted unit, housed in a white metal box about 68 inches tall and 24 inches wide. The name "Vitodens" is printed on the label on the outside of the boiler box. The product name and model number can be found on the left side of the boiler cover. The serial number can be found on the underside of the wall mounted boiler and on the center section on the floor mount model.
|Product||Model||Part Number||Serial Number Range|
|Vitodens 200-W||B2HB 19||7538092||7538092401003107 to 7538092701038106|
|B2HB 26||7538093||7538093401002107 to 7538093701177109|
|B2HB 35||7538094||7538094401003101 to 7538094701446103|
|Vitodens 222-F||B2TB 19||7542250||7542250401001100 to 7542250401210106|
|B2TB 35||7542251||7542251401001107 to 7542251701257105|
These items were sold new+ at Viessmann Authorized Dealers from September 2014 through October 2018 for between $2,700 and $4,200.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers with recalled boilers should immediately contact the installer or distributor from whom they purchased the boiler or Viessmann to schedule a free in-home safety inspection and repair. Consumers who continue the use of the boilers while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Viessmann at 800-288-0667 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email firstname.lastname@example.org or online at www.viessmann.com and click on "Important Notice" located in the middle of the homepage for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Boiler?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.