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Recalled Product

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Recall: Vivint Dimming Switch Modules

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On 2015-05-21, the Consumer Product Safety Commission (CPSC) published a recall regarding Vivint Dimming Switch Modules due to a potential shock hazard. This product sold new beginning in April 2011 for about $50.

About 200,000 units are involved in this Vivint dimming switch modules recall. Learn more and find out what to do if you own this product below.

This is the 2nd recall of products in the Outlets, Timers & Switches category in 2015. Since 2005, there have been approximately 10 similar recalls, involving about 4 million product units.

Check My Dimming switch modules  |   See Other Recalled Outlets, Timers & Switches

Vivint Dimming Switch Modules
Image of Recalled Remotec ZDS-100US dimming and switch module 993785
Image of Recalled Remotec ZDS-100US model and serial number location 149379
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: vivint.com
Phone: (855) 759-8189

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What is the problem?

The module wiring is incorrectly installed, posing a shock hazard to consumers.

How can I tell if I own this product?

This recall involves Vivint's Remotec plug-in dimming and on/off switch module, model ZDS-100US. It was sold separately or in home automation alarm systems that remotely control lighting and home appliances and act as a repeater that amplifies wireless signals. The off-white module plugs into the wall and measures about 5 inches long at the top and 4 inches long at the bottom, 2.45 inches high at the center and 1.39 inches wide at bottom. It has electric outlets on both sides and signal strength indicators at the top. Recalled modules have the first four digits of the serial numbers ranging from 1115 through 1440. Remotec, model and serial numbers are printed in black on the rear of the dimming switch module.

These items were sold new+ at Authorized dealers nationwide and at www.vivint.com from April 2011 through October 2014 for about $50.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should contact Vivint Inc. immediately for instructions for a free replacement module. Vivint is contacting consumers directly.

Vivint toll-free at (855) 759-8189 from 8 a.m. to 9 p.m. ET Monday through Friday or online at www.vivint.com and click on Product Recall for more information.

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Incidents & Injuries Reported as of Recall Date

None

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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