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Home > Recalled Products > Home & Garden > Appliances (Large) > Refrigerators & Freezers > Automatic Defrost Upright Freezers and All-Refrigerators

Updated Recall: Automatic Defrost Upright Freezers and All-Refrigerators


On 2012-08-29, the Consumer Product Safety Commission (CPSC) published an updated recall regarding Automatic Defrost Upright Freezers and All-Refrigerators due to a potential electric shock hazard. This product sold new beginning in September 2002 for about $400.00 to $1000.00. It was originally recalled on 2005-09-27.

Learn more and find out what to do if you own this product below.

Since 2005, there have been approximately 10 similar recalls, involving about 2 million product units.

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Automatic Defrost Upright Freezers and All-Refrigerators
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Image of Recalled Freezers 483227
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What is the problem?

The defrost heater coil can become exposed inside the units, which poses a potential shock hazard to consumers. In some cases the exposed heater wire can also melt, or burn the unit's interior plastic food liner.

How can I tell if I own this product?

The recalled single door freezers and refrigerators are 15, 17 and 20-cubic foot Automatic Defrost Upright Freezers and 17-cubic foot Automatic Defrost All-Refrigerators that can be converted into freezers. They were sold under the brand names Amana, Crosley, Danby, Maytag, Whirlpool and Wood's, which is written on the front of the unit. The manufacturer label with the model number and date of manufacture is located on the inside of the cabinet. A list of model numbers and dates of manufacture included in the recall is listed below.

These items were sold new+ at Home improvement and appliance stores from September 2002 through February 2005 for between $400 and $1,000.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers with Amana, Maytag or Whirlpool brands should contact Whirlpool Corp. to arrange for a free in-home repair. There is no longer any remedy for affected Crosley, Danby and Wood units. The W.C. Wood Co. is out of business.

UPDATE 08/29/2012: The CPSC updated the remedy.

Contact Whirlpool Corporation toll-free at (866) 580-9177 between 8 a.m. and 5 p.m. ET Monday through Friday.


Incidents & Injuries Reported as of Recall Date

W.C. Woods has received 45 reports of incidents of the defrost heater coil becoming exposed. Nine of those incidents resulted in an electrical short. The others melted and burned the unit's interior plastic liner. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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