Recall: Wall-mounted Shower Seats
On 2018-12-04, the Consumer Product Safety Commission (CPSC) published a recall regarding Wall-mounted Shower Seats due to a potential Fall and Laceration hazard. This product sold new beginning in January 2011 for about $150 to $160.
About 7,000 units are involved in this shower seat recall. Instance(s) of severe injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 4th recall of products in the Chairs, Stools & Benches category in 2018.
Since 2005, there have been approximately 70 similar recalls,
involving about 2 million product units.
Company Contact Information:
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What is the problem?
The aluminum hardware supporting the shower seat can corrode, posing fall and laceration hazards.
Instance(s) of severe injuries have been reported.
How can I tell if I own this product?
This recall involves wall-mounted, folding shower seats made of teak wood slats joined together by support rods that extend from two wall mounting brackets. The recalled shower seats have brushed nickel, chrome or oil-rubbed bronze finishes on the support rods and bracket covers. The shower seats measure 16 inches wide by 13.5 inches deep, with a width of 11.75 inches between the centers of the wall mounting brackets. SKU number 917726 is printed on purchase receipts and email order confirmations.
These items were sold new+ at Signature Hardware by telephone and online at signaturehardware.com between January 2011 and July 2018 and by Barclay Products Ltd. through its showroom in Gurnee, Illinois between October 2013 and June 2017 for between $150 and $160.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled shower seats and contact Signature Hardware to receive a full refund.
Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on "Product Recall" for more information.
Incidents & Injuries Reported as of Recall Date
Signature Hardware has received 194 reports of the shower seats breaking, including 37 reports of falls without injuries and 23 reports of injuries. Injuries include scrapes and bruises, three reports of lacerations for which consumers received stitches and one report of lumbar fractures.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.