CPSC Recall: Walmart Rival Brand Electric Water Kettles
On 2016-05-03, the Consumer Product Safety Commission (CPSC) published a cpsc recall regarding Walmart Rival Brand Electric Water Kettles due to a potential burn and shock hazard. This product sold new beginning in March 2011 for about $14.
About 1 million units are involved in this water kettle recall. Instance(s) of severe injuries have been reported. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Coffee Makers & Tea Kettles category in 2016.
Since 2005, there have been approximately 40 similar recalls,
involving about 18 million product units.
Company Contact Information:
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What is the problem?
The heating element can fail and rupture, posing burn and shock hazards to the user.
Instance(s) of severe injuries have been reported.
How can I tell if I own this product?
This recall involves Rival brand electric water kettles with model numbers WK8283CU and WK8283CUY. The model numbers are printed on a product label on the underside of the water kettle. The white plastic water kettles were sold with a warming base and a pitcher. A window on the side pitcher has markings that measure the water levels. "Rival" is printed beneath the window.
These items were sold new+ at Walmart stores nationwide and online at Walmart.com from March 2011 through October 2015 for about $14.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled kettle and return it to any Walmart store for a full refund.
Walmart at 800-925-6278 between 7 a.m. and 9 p.m. CT Monday through Friday, 9 a.m. and 9 p.m. CT Saturday, or noon and 6 p.m. Sunday; or visit the company's website at www.Walmart.com and click "Product Recalls." Consumers can also visit http://walmartstores.com/contactus/feedback.aspx.
Incidents & Injuries Reported as of Recall Date
Walmart has received 80 reports of incidents, including seven reports of burns.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Water Kettle?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.