Recall: Waterway Plastics Designer Pro Series Suction Covers for Spa
On 2014-10-29, the Consumer Product Safety Commission (CPSC) published a recall regarding Waterway Plastics Designer Pro Series Suction Covers for Spa due to a potential entrapment hazard. This product sold new beginning in June 2011 for about $3500 to $16000.
About 30,000 units are involved in this Waterway Plastics hot tub recall. Learn more and find out what to do if you own this product below.
This was the 4th recall of products in the Swimming Pool & Hot Tub / Spa category in 2014.
Since 2005, there have been approximately 10 similar recalls,
involving about 2 million product units.
Company Contact Information:
Phone: (866) 719-6044
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What is the problem?
The drain suction cover can become disengaged from the spa wall, posing an entrapment hazard to consumers.
How can I tell if I own this product?
This recall involves Waterway Plastics Designer Pro Series suction covers with model number 640-52XX S, printed on top of the outside edge of the plastic. The round covers are black and silver and were installed in select spas manufactured by Catalina Spas, Four Winds Spas, Dimension One Spas, and Sunrise Spas from June 2011 to June 2013. The covers are installed on the following model spas:
|Sunrise Spas Series||989 Aquarian, Bimini (Mermaid brand only), 939 Endeavour, 959 Equinox, Essence 250, Genesis 250, Jewel 250, Legend 250, Medallion 350, S102 (Whitewater brand only), S103, S104, S105, 203LS, 204LS, 205LS, 949 Meridian, 249 Spirit SE, Tonga (Mermaid brand only). Model and series numbers are located on the cabinet panel on the lower right side near the top side control.|
|Dimension One Spa Series||At Home Series, Bay Series, Reflection Series The model name is on the inside of the cabinet access door.|
|Four Winds Spa Series||XL Swim Spas XL 12000, XL14000, XL 16000 The model name is printed on stainless steel plates mounted on the outside of the spa. They are usually located on the left panel, using the topside as the front panel.|
|Catalina Spas||All models manufactured from 2011-2013.|
These items were sold new+ at Pool and Spa dealers nationwide from June 2011 to June 2013 for between $3,500 and $16,000 for the spas.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using spas with the recalled drained covers. Consumers should contact Waterway Plastics for inspection instructions and information on receiving a free replacement cover.
Waterway Plastics toll-free at (866) 719-6044, from 9 a.m. to 5 p.m. PT Monday through Friday, or website at www.waterwayplastics.com and click on "Recall" under Resources for more information.
Incidents & Injuries Reported as of Recall Date
The firm has received 70 reports of drain covers detaching. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.