facebook page
Follow Me on Pinterest
twitter page
google plus page
rss feed

Recalled Product

Item detail and remedy information

Search Recalls or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)

Recall: Wheat Leaf Crystal Mugs


On 2018-02-06, the Consumer Product Safety Commission (CPSC) published a recall regarding Wheat Leaf Crystal Mugs due to a potential burn and laceration hazard. This product sold new beginning in October 2017 for about $60.

About 3,000 units are involved in this Tiffany and Company mug recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Stuffed / Plush Toys & Accessories category in 2018. Since 2005, there have been approximately 30 similar recalls, involving about 3 million product units.

Check My Mug  |   See Other Recalled Stuffed / Plush Toys & Accessories

Wheat Leaf Crystal Mugs
Image of Recalled Wheat Leaf Crystal Mug 428485
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Phone: 800-843-3269

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

How can I tell if I own this product?

Please click here to see recall details.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.

Tiffany & Co. at 800-843-3269 from 8 a.m. until midnight ET Monday through Friday, and 8 a.m. until 8 p.m. ET on weekends, or online at and click on Frequently Asked Questions for more information.


Incidents & Injuries Reported as of Recall Date

Tiffany & Co. has received six reports of the mug breaking when hot liquid was poured into it. No injuries have been reported.

Back to Top

+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at


Own a Different Mug?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

Select image for details, including additional styles.




Do you have comments or questions about this recall? Share them here.

Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

comments powered by Disqus
Back to Top

Similar Products Recalled Recently:

See All Similar Recalls
Lamaze Munching Max chipmunk stuffed toys
Plush toys
Miniland Educational Moogy Plush Toys
Starbrights Dragon stuffed animals
Giggles International Animated Toy Monkey

Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

Search Recalled Products or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Latest Product Recalls
Register Products
Check for Recalls
Find Resources
Brands & Retailers
Connect to Customers

Consignment Sales
Check Inventory
Install Recall Finder
Take Safety Pledge

Home Inspectors
Check Appliances
APIs & Feeds
Recall Search for Web
Recall Search for Mobile
Facebook Apps

Product Recall Statistics