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Home > Recalled Products > Hardware, Tools & Building Supply > Heating & Cooling > Thermostats > White-Rodgers Emerson Branded Sensi WiFi Thermostats

Recall: White-Rodgers Emerson Branded Sensi WiFi Thermostats

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On 2018-12-12, the Consumer Product Safety Commission (CPSC) published a recall regarding White-Rodgers Emerson Branded Sensi WiFi Thermostats due to a potential Fire hazard. This product sold new beginning in April 2014 for about $90 to $150.

About 10,000 units are involved in this White-Rodgers thermostat recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Thermostats category in 2018.

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White-Rodgers Emerson Branded Sensi WiFi Thermostats
Image of Recalled Emerson Branded Sensi WiFi Thermostats 562336
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: white-rodgers.com
Phone: 888-847-8742

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What is the problem?

Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard.

How can I tell if I own this product?

This recall involves Emerson branded SensiWiFi thermostats with "Emerson" printed on the front and a date code from 1416 to 1536 on the back. The date code represents the manufacture date from the 16th week of 2014 through the 36th week of 2015. The thermostats are white with an LCD screen. There are three buttons below the thermostat screen. Up and down arrow and Menu buttons are located to the right of the screen. Recalled thermostats have model numbers 1F86U-42WF or UP500W. A product label containing model number and date code information is located on the back of the thermostat.

These items were sold new+ at Johnstone, Home Depot and Golden State FC stores and Heating ventilation and air conditioning (HVAC) equipment distributors nationwide from April 2014 through December 2016 for between about $90 and $150.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately check their Sensi thermostat to determine if "Emerson" is printed on the front with a date code from 1416 to 1536 on the back. Contact the firm to determine if the unit is included in the recall and for instructions on repair and/or replacement.

White-Rodgers toll-free at 888-847-8742 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.white-rodgers.com and click on "Emerson Branded Sensi Recall" at the lower left corner of the homepage for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received eight reports of burn damage to the thermostat, involving minor property damage. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Thermostat?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Similar Products Recalled Recently:

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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