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Home > Recalled Products > Home & Garden > Kitchen & Dining > Water/Drink Coolers & Dispensers > WhiteWave CreaMiser Refrigerated Creamer Dispensers

Recall: WhiteWave CreaMiser Refrigerated Creamer Dispensers

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On 2015-03-17, the Consumer Product Safety Commission (CPSC) published a recall regarding WhiteWave CreaMiser Refrigerated Creamer Dispensers due to a potential fire and burn hazard. This product sold new beginning in January 2001 for about $990 to $1235.

About 6,000 units are involved in this CreaMiser dispensers recall. Learn more and find out what to do if you own this product below.

This is the 1st recall of products in the Water/Drink Coolers & Dispensers category in 2015. Since 2005, there have been approximately 10 similar recalls, involving about 200,000 product units.

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WhiteWave CreaMiser Refrigerated Creamer Dispensers
Image of Recalled Model 200 215033
Image of Recalled Model 210 835144
Image of Recalled Model 400 752874
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: creamiser.com
Phone: (800) 905-3366

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

A relay inside the creamer dispensers can overheat, posing a fire hazard.

How can I tell if I own this product?

This recall involves CreaMiser refrigerated coffee creamer dispensers for commercial use with model numbers 200, 210 and 400, digital thermometers and certain serial numbers. The plastic dispensers were sold in the following colors: black granite, gray granite and sand. Models 200 and 210 have two creamer dispenser stations and model 400 has four creamer dispenser stations. Model, serial number and "CreaMiser Products Corporation" are printed on a white sticker or metal name plate on the back of the dispensers.

Model numbers Serial numbers
200 CP200-02001 through CP200-05151
210 CP210-00001 through CP210-01925
400 CP400-02001 through CP400-05500

These items were sold new+ at Distributors nationwide to convenience stores, quick-serve restaurants, hospital and workplace cafeterias, college food service facilities and hotels and motels from January 2001 through November 2003 for about $990 for the two dispenser models and about $1,235 for the four dispenser models.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Owners should immediately unplug the recalled creamer dispensers, remove them from service and contact CreaMiser for a free repair.

CreaMiser at (800) 905-3366 from 7:30 a.m. to 4:30 p.m. MT Monday through Friday or online at www.creamiser.com and click on "CreaMiser Refrigerated Creamer Dispensers Recalled by WhiteWave" below the menu on the left side of the home page for more information.

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Incidents & Injuries Reported as of Recall Date

There have been seven incidents with the recalled creamer dispensers, including two fires at repair facilities and five units that had melted digital thermometers. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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