Recall: WiOn Indoor In-wall Wi-Fi Switches
On 2018-03-15, the Consumer Product Safety Commission (CPSC) published a recall regarding WiOn Indoor In-wall Wi-Fi Switches due to a potential Fire hazard. This product sold new beginning in 0 for about $40 to $80.
About 20,000 units are involved in this Southwire Company switch recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Outlets, Timers & Switches category in 2018.
Since 2005, there have been approximately 10 similar recalls,
involving about 4 million product units.
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What is the problem?
The wi-fi switches can overheat, posing a fire hazard.
How can I tell if I own this product?
This recall involves the WiOn Indoor In-wall Wi-Fi Switch. The switch allows a consumer to control and monitor the lights and appliances at home or at the office with a smart phone from anywhere using a smart phone app. The product is designed to be installed into a single-switch outlet and is white in color with the "WiOn" logo in green on the front.
These items were sold new+ at Home improvement and hardware stores nationwide and on-line at Amazon.com and Walmart.com for about $40 and about $80 for a three pack.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop using the recalled switches and contact Southwire to receive $4 to purchase a standard (non Wi-Fi) replacement switch. In addition, consumers will receive a full refund once the recalled Wi-Fi switch is returned to Southwire. Consumers should hire an electrician to perform the replacement and Southwire will reimburse them for this cost.
Southwire toll-free at 888-770-7156 Monday through Friday from 7 a.m to 6 p.m. CT or online at www.wionproducts.com or www.southwire.com and click on "Product Recall" for more information.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Switch?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.