Recall: Williamson-Thermoflo Furnaces and Boilers Equipped with Carlin Oil Burners
On 2016-03-10, the Consumer Product Safety Commission (CPSC) published a recall regarding Williamson-Thermoflo Furnaces and Boilers Equipped with Carlin Oil Burners due to a potential fire hazard. This product sold new beginning in April 2015 for about $500.
About 100 units are involved in this Carlin Combustion Technology boiler recall. Learn more and find out what to do if you own this product below.
This was the 2nd recall of products in the Boilers category in 2016.
Since 2005, there have been approximately 20 similar recalls,
involving about 100,000 product units.
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What is the problem?
A wiring malfunction can result in the burners failing to shut off, posing a fire hazard.
How can I tell if I own this product?
The recall includes Williamson and Thermoflo furnaces and boilers with Carlin oil burners with an installation date label between April 1, 2015 and November 31, 2015. The installation date is printed on a label on the outside of the furnace or boiler. Recalled furnaces have a Carlin burner inside of the furnace, behind the furnace grate. Recalled boilers have a Carlin burner attached to the outside of the boiler enclosure. "Carlin" is printed in white letters on the face of the burner nameplate.
These items were sold new+ at Heating and plumbing contractors that install Williamson-Thermoflo heating and plumbing equipment nationwide from April 2015 through November 2015 for about $500 for the burners.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately contact Carlin to arrange for a free repair. Consumers who cannot locate their installation date label can also contact Carlin. Carlin is contacting installers directly to make repairs on furnaces that were installed in consumer's homes.
Carlin at 800-989-2275 from 8 a.m. to 4:30 p.m. ET Monday through Friday or online at www.carlincombustion.com and click "Contact Us" and then "Customer Service" for more information.
Incidents & Injuries Reported as of Recall Date
Carlin has received one report of the burner failing to shut off. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Boiler?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.