Expanded recall: Wolfgang Puck Toaster Oven/Toasters
On 2009-10-23, the Consumer Product Safety Commission (CPSC) published an expanded recall regarding Wolfgang Puck Toaster Oven/Toasters due to a potential fire & burn hazard. This product sold new beginning in March 2007 for about $100. It was originally recalled on 2009-06-12.
About 6,000 units are involved in this Home Shopping Network (HSN) toaster oven recall. Learn more and find out what to do if you own this product below.
This was the 4th recall of products in the Toasters/Toaster Ovens category in 2009.
Since 2005, there have been approximately 10 similar recalls,
involving about 1 million product units.
Company Contact Information:
Phone: (866) 510-9670
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What is the problem?
The toaster oven can remain "on" after the toast pops up, posing a fire hazard.
How can I tell if I own this product?
The recalled toasters have model #WPTOT010 with date codes 3608, 3908, 0407, 0607, or 0807 or model # BTOT0010 with date code 0207. The model numbers and date codes are located on an Underwriters Laboratories (UL) label, which is affixed to the back of the unit. The black and stainless steel toasters have "Wolfgang Puck" or "Wolfgang Puck Bistro Collection" stamped on the lower front right corner. They feature a stainless steel handle on the oven door, three black knobs for controlling cooking, and a black push-down lever for toasting. Two slots for toasting bread and similar products are located on the top of the toaster.
These items were sold new+ at Frontgate catalogs and HSN nationwide from March 2007 through March 2009 for about $100.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should stop using the recalled toaster/toaster ovens immediately and contact W.P. Appliances for instructions on returning the toaster/toaster ovens for a free replacement. All known purchasers have been notified directly by mail.
For additional information, contact W.P. Appliances toll-free at (866) 510-9670 between 8:30 a.m. and 8 p.m. Monday through Friday, and Saturday 9 a.m. to 5:30 p.m., or e-mail the firm at firstname.lastname@example.org
Incidents & Injuries Reported as of Recall Date
The firm has received seven reports of the toaster remaining on after the toast popped up. No injuries have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.