Recall: Women's High-heel Shoes, White House / Black Market Brand
On 2013-03-12, the Consumer Product Safety Commission (CPSC) published a recall regarding Women's High-heel Shoes, White House / Black Market Brand due to a potential fall hazard. This product sold new beginning in August 2012 for about $120.
About 10,000 units are involved in this Impo International shoes recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Shoes, Sandals & Boots category in 2013.
Since 2005, there have been approximately 10 similar recalls,
involving about 800,000 product units.
Company Contact Information:
Phone: (877) 948-2525
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What is the problem?
The heels on the shoes can become unstable, posing a fall hazard.
How can I tell if I own this product?
This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box.
These items were sold new+ at White House | Black Market stores nationwide or online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.
White House | Black Market, toll-free at (877)948-2525 anytime, email email@example.com or online at www.whitehouseblackmarket.com and click on the Recall tab at the bottom of the page.
Incidents & Injuries Reported as of Recall Date
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Shoes?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
Items I Own™ is a free WeMakeItSafer service.
Latest Safety Recalls
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.