feedback
facebook page
Follow Me on Pinterest
twitter page
google plus page
rss feed

Recalled Product

Item detail and remedy information

Search Recalls or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Home > Recalled Products > Clothing & Accessories > Footwear > Shoes, Sandals & Boots > Women's High-heel Shoes, White House / Black Market Brand

Recall: Women's High-heel Shoes, White House / Black Market Brand

email
email

On 2013-03-12, the Consumer Product Safety Commission (CPSC) published a recall regarding Women's High-heel Shoes, White House / Black Market Brand due to a potential fall hazard. This product sold new beginning in August 2012 for about $120.

About 10,000 units are involved in this Impo International shoes recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Shoes, Sandals & Boots category in 2013. Since 2005, there have been approximately 10 similar recalls, involving about 800,000 product units.

Check My Shoes  |   See Other Recalled Shoes, Sandals & Boots

Women's High-heel Shoes,  White House / Black Market Brand
Image of Recalled White House | Black Market Versailles shoes 996506
Image of Recalled White House | Black Market Lourdes shoes 886352
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.whitehouseblackmarket.com
Phone: (877) 948-2525

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The heels on the shoes can become unstable, posing a fall hazard.

How can I tell if I own this product?

This recall involves Versailles model (570053826) and Lourdes model (570053756) women's high-heeled shoes. The shoes have four-inch heels. The Versailles is cream, black and brown-colored faux snakeskin. The Lourdes is black-colored faux snakeskin with a white t-strap and trim. The model name is stamped inside the shoes and on the shoe box. The model number is printed on the shoe box.

These items were sold new+ at White House | Black Market stores nationwide or online at whitehouseblackmarket.com from August 2012 through October 2012 for about $120.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop wearing the recalled shoes and return them to a White House | Black Market store to receive a merchandise card for the full purchase price of the shoes, or contact White House | Black Market to receive instructions for returning the shoes by mail.

White House | Black Market, toll-free at (877)948-2525 anytime, email customerservice@whitehouseblackmarket.com or online at www.whitehouseblackmarket.com and click on the Recall tab at the bottom of the page.

Advertisement

Incidents & Injuries Reported as of Recall Date

None reported

Back to Top


+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

Advertisement

Own a Different Shoes?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

Select image for details, including additional styles.

 

Advertisement

Comments

Do you have comments or questions about this recall? Share them here.

Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

comments powered by Disqus
Back to Top

Similar Products Recalled Recently:

See All Similar Recalls
2018-03-29
Octane Fitness XT-One Elliptical Cross Trainers
2017-08-24
Dr. Martens Vegan Boots
2017-08-15
Safety boots and shoes
2015-09-29
Sandals
2015-08-20
Sandals


Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

Search Recalled Products or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Latest Product Recalls
Consumers
Register Products
Check for Recalls
Find Resources
Brands & Retailers
Connect to Customers

Consignment Sales
Check Inventory
Install Recall Finder
Take Safety Pledge

Home Inspectors
Check Appliances
Developers
APIs & Feeds
Recall Search for Web
Recall Search for Mobile
Facebook Apps

Researchers
Product Recall Statistics
About
Company
Contact
Press
Blog

Social
Facebook
Twitter