feedback
facebook page
Follow Me on Pinterest
twitter page
google plus page
rss feed

Recalled Product

Item detail and remedy information

Search Recalls or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)

Recall: Xantrex Grid Tie Solar Inverters

email
email

On 2011-01-18, the Consumer Product Safety Commission (CPSC) published a recall regarding Xantrex Grid Tie Solar Inverters due to a potential impact injury hazard. This product sold new beginning in September 2005 for about $2500 to $4000.

About 30,000 units are involved in this Xantrex Technology solar inverter recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Solar Related category in 2011.

Check My Solar Inverter  |   See Other Recalled Solar Related

Xantrex Grid Tie Solar Inverters
Image of Recalled inverter and location of brand name 481645
Image of Recalled label showing location of part number 976066
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: www.schneider-electric.com
Phone: (800) 714-7176

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

A component of the inverter can degrade, causing out gassing within the wiring compartment of the inverter. When arcing occurs, gasses could build and force the compartment cover to be blown off. If the cover is blown off with sufficient force it can injure the user or person, or cause damage to property in close proximity to the inverter.

How can I tell if I own this product?

The recalled inverter converts solar photovoltaic voltages into utility grid voltages; allowing the owner to feed power into the electrical grid. The recalled units were manufactured between September 2005 and August 2010. These products were sold under the Xantrex, Sunpower, and General Electric brands. The brand name is printed on the front of the unit.

Affected part numbers, printed on the top of the unit, include the following:

864-0002864-0117864-0128864-0139864-1006864-1011864-1019
864-0107864-0118864-0130864-0140864-1006-02864-1012864-1021
864-0108864-0119864-0131864-1001864-1007864-1013864-1022
864-0111864-0124864-0132864-1001-02864-1008864-1014864-1032
864-0112864-0125864-0133864-1002864-1009864-1015864-1032-02
864-0114864-0126864-0135864-1004864-1009-02864-1016
864-0116864-0127864-0136864-1005864-1010864-1018
X-864-0002X-864-0117X-864-0128X-864-0139X-864-1007X-864-1014X-864-1032
X-864-0107X-864-0118X-864-0130X-864-0140X-864-1008X-864-1015
X-864-0108X-864-0119X-864-0131X-864-1001X-864-1009X-864-1016
X-864-0111X-864-0124X-864-0132X-864-1002X-864-1010X-864-1018
X-864-0112X-864-0125X-864-0133X-864-1004X-864-1011X-864-1019
X-864-0114X-864-0126X-864-0135X-864-1005X-864-1012X-864-1021
X-864-0116X-864-0127X-864-0136X-864-1006X-864-1013X-864-1022

These items were also sold in Canada, however it does not appear that Health Canada has implemented a recall at this time.

These items were sold new+ at Solar distributors and system integrators nationwide and in Canada from September 2005 through January 2011 for between about $2,500 and $4,000.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately contact their authorized dealer to set up an appointment to get a free repair of the inverter.

For more information, contact Xantrex Technology at (800)714-7176 between 8:30 a.m. and 5 p.m. PT Monday through Friday.

Advertisement

Incidents & Injuries Reported as of Recall Date

Schneider Electric has received five reports of wiring compartment covers being blown off. No injuries or property damage have been reported.

Back to Top


+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

Advertisement

Own a Different Solar Inverter?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

Latest Safety Recalls

Select image for details, including additional styles.

 

Advertisement

Comments

Do you have comments or questions about this recall? Share them here.

Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

comments powered by Disqus
Back to Top

Similar Products Recalled Recently:

See All Similar Recalls
2017-11-22
Street Charge solar powered mobile device charging stations


Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

Search Recalled Products or Browse by Category
Consumer Products (?)
Food & Health (?)
Vehicles (?)
Latest Product Recalls
Consumers
Register Products
Check for Recalls
Find Resources
Brands & Retailers
Connect to Customers

Consignment Sales
Check Inventory
Install Recall Finder
Take Safety Pledge

Home Inspectors
Check Appliances
Developers
APIs & Feeds
Recall Search for Web
Recall Search for Mobile
Facebook Apps

Researchers
Product Recall Statistics
About
Company
Contact
Press
Blog

Social
Facebook
Twitter