Recall: Xantrex Grid Tie Solar Inverters
On 2011-01-18, the Consumer Product Safety Commission (CPSC) published a recall regarding Xantrex Grid Tie Solar Inverters due to a potential impact injury hazard. This product sold new beginning in September 2005 for about $2500 to $4000.
About 30,000 units are involved in this Xantrex Technology solar inverter recall. Learn more and find out what to do if you own this product below.
This was the 1st recall of products in the Solar Related category in 2011.
Company Contact Information:
Phone: (800) 714-7176
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What is the problem?
A component of the inverter can degrade, causing out gassing within the wiring compartment of the inverter. When arcing occurs, gasses could build and force the compartment cover to be blown off. If the cover is blown off with sufficient force it can injure the user or person, or cause damage to property in close proximity to the inverter.
How can I tell if I own this product?
The recalled inverter converts solar photovoltaic voltages into utility grid voltages; allowing the owner to feed power into the electrical grid. The recalled units were manufactured between September 2005 and August 2010. These products were sold under the Xantrex, Sunpower, and General Electric brands. The brand name is printed on the front of the unit.
Affected part numbers, printed on the top of the unit, include the following:
These items were also sold in Canada, however it does not appear that Health Canada has implemented a recall at this time.
These items were sold new+ at Solar distributors and system integrators nationwide and in Canada from September 2005 through January 2011 for between about $2,500 and $4,000.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should immediately contact their authorized dealer to set up an appointment to get a free repair of the inverter.
For more information, contact Xantrex Technology at (800)714-7176 between 8:30 a.m. and 5 p.m. PT Monday through Friday.
Incidents & Injuries Reported as of Recall Date
Schneider Electric has received five reports of wiring compartment covers being blown off. No injuries or property damage have been reported.
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.
Own a Different Solar Inverter?
Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.
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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.