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Recalled Product

Item detail and remedy information

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Recall: Xootr adult kick scooters

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On 2017-04-06, the Consumer Product Safety Commission (CPSC) published a recall regarding Xootr adult kick scooters due to a potential fall hazard. This product sold new beginning in November 2016 for about $270.

About 3,000 units are involved in this Xootr of Old Forge scooter recall. Learn more and find out what to do if you own this product below.

This was the 1st recall of products in the Scuba Diving/Water Activity Equipment category in 2017. Since 2005, there have been approximately 60 similar recalls, involving about 500,000 product units.

Check My Scooter  |   See Other Recalled Scuba Diving/Water Activity Equipment

Xootr adult kick scooters
Image of Recalled Xootr Scooter with QuickClick Latch 674640
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: xootr.com
Phone: 800-816-2724

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The steer support can break during normal use, posing a fall hazard to the user.

How can I tell if I own this product?

Please click here to see recall details.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using the recalled scooters and contact the firm to receive the free repair.

Xootr at 800-816-2724 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@xootr.com or online at www.xootr.com and click on "Recall Information" for more information.

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Incidents & Injuries Reported as of Recall Date

The firm has received six reports of breaks in steer supports, resulting in one report of scrapes and bruises from a fall.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Scooter?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Note: The recalling companies may not be monitoring these comments; they should be directed toward the public. Community Guidelines apply.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.

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