http://wemakeitsafer.com/blog/2008/09/us-product-recall-system-is-ineffectivestill/ Together, we can make the world a safer place! Tue, 07 Feb 2012 12:11:15 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://wemakeitsafer.com/blog/2008/09/us-product-recall-system-is-ineffectivestill/comment-page-1/#comment-18 Jennifer P. Toney Sat, 06 Sep 2008 19:07:00 +0000 http://wemakeitsafer.com/BlogPage/?p=70#comment-18 The numbers sited in the post are relevant only to products that fall under the Consumer Product Safety Commission’s (CPSC) jurisdiction. Vehicles recalls, regulated by the National Highway Traffic Safety Administration (NHTSA), tend to have much higher effectiveness rates at 68 - 72%. This is largely due to the fact that owner registration data is updated regularly, making it easier for car makers and dealers to contact owners directly. Recalls of automotive accessories and tires, however, have lower effectiveness rates at about 51% and 28%, respectively. As you point out, the impact of defects in automotive products can be devastating. While automotive recalls are much more effective than consumer product recalls, the consequences of 30% of recalled vehicles not being repaired can still be detrimental, both to the consumers whose families are at risk of injury, and to the company, which may be perceived as not having done enough to make sure consumers were aware of the recall. The numbers sited in the post are relevant only to products that fall under the Consumer Product Safety Commission’s (CPSC) jurisdiction. Vehicles recalls, regulated by the National Highway Traffic Safety Administration (NHTSA), tend to have much higher effectiveness rates at 68 – 72%. This is largely due to the fact that owner registration data is updated regularly, making it easier for car makers and dealers to contact owners directly. Recalls of automotive accessories and tires, however, have lower effectiveness rates at about 51% and 28%, respectively.
As you point out, the impact of defects in automotive products can be devastating. While automotive recalls are much more effective than consumer product recalls, the consequences of 30% of recalled vehicles not being repaired can still be detrimental, both to the consumers whose families are at risk of injury, and to the company, which may be perceived as not having done enough to make sure consumers were aware of the recall.

]]> http://wemakeitsafer.com/blog/2008/09/us-product-recall-system-is-ineffectivestill/comment-page-1/#comment-17 Charles Toney Sat, 06 Sep 2008 03:08:41 +0000 http://wemakeitsafer.com/BlogPage/?p=70#comment-17 Hello, The information in this article is very useful. I am interested particularly in recalls in the automobile inustry. Since the impact of defects in automobile products can be very devastating, it would be good to have more information on this industry. I would like to know if the return stats that you gave in the article apply to the auto industry as well. If they do, that seems like a huge problem. Great blog! Good luck! Hello,
The information in this article is very useful. I am interested particularly in recalls in the automobile inustry.
Since the impact of defects in automobile products can be very devastating, it would be good to have more information on this industry.
I would like to know if the return stats that you gave in the article apply to the
auto industry as well. If they do, that seems like a huge problem.
Great blog! Good luck!

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